Men-Chong L.

I was a good client of Auctionmaxx until I recently got ripped off. I purchased a very expensive cargo e-bike in their auction. The description said NEW, the photo showed a box that was strapped shut. I can only assume since it was STRAPPED shut and NEW in box that everything was there but no, guess what?; the 2 most expensive items on the bike were conveniently missing - the 2 batteries worth over $1000. Without the batteries a cargo e-bike cannot function! I emailed the office to return the product but I was basically told - too bad, you did not inspect the goods in the warehouse. I had to pay a ridiculous restocking fee to return the dud e-bike. I feel completely squandered. That same day I also purchased a cantilevered umbrella. The description did not bother to mention that the crank is missing which they clearly knew because they had to open the umbrella to photograph it. Once you complain, the owner Melissa just deactivates your account and ignores you. Shameful. I have no intention of ever buying from such a horrible company but I emailed to just be able to access my past invoices and I am completely ignored. I would include the photo of the STRAPPED box in the posting but I can't access my account. Maxx is highly UNETHICAL and ROTTEN to the core. Buyer BEWARE!