meredith s.

After getting 5 items, I immediately put the other 4 back in the bag, and tried to return the very same day. Virtually no customer service whatsoever! Unable to reach anyone on the phone, the website portal does not allow the return and I tried several times. I finally emailed the company and received a generic response from someone who definitely did NOT even bother to read my email before writing her reply. Thanks for nothing Julia! After a third and final email I reached out to my CC Company to handle it. Seriously...just fix your website and answer your calls! For a company as big as Skims, it's not rocket science! I have tried other products that are Far Superior to Skims. I don't get the hype at all!