I spent 80£ on an ipod, didnt receive a confirmation email, which I found odd, when I tried to find their contact, there was no phone number and their email wasnt working. I received a fake ipod, the size is different and it doesnt work. I've filled a couple of forms with my credit card's company to see if i can get the money back but I doubt it... I also filled an Internet Crime Complaint online about it, everyone should do the same, that website needs to go down...
Hi,
We're sorry to hear about how the issue you've encountered with the items you received, prevented you from getting the best experience in shopping with us.
You may review our Return and Exchange Policy here, under RETURNS & EXCHANGES:
https://www.patpat.com/faq
Here in PatPat, we are working hard to make sure that we are making the greatest effort in improving our products & services by ensuring that our customers are more than satisfied. It is imperative to us that the littlest complaints are handled properly. We humbly ask for the opportunity to resolve this issue.
If you give us a chance, we are intent on making this right. We hope that you will allow us to speak with you to discuss the situation.
Please send us an email to service@patpat.com at your earliest convenience quoting this review so we can address the issue in a timely manner.