SCAM! STAY AWAY!
This "company" is a criminal enterprise defrauding people out of their money. No product is sent, no responds to emails, this is only a façade of an ecommerce site.
They jump domains each time they get burned by negative reviews and fraud complaints. From myroyalportraits.com, to royal-portraits.com, to royalportraits.com to now customroyalportraits.com.
Check the reviews of these previously used domains on trustpilot.com, and you will understand their modus operandi.
Dear Michael,
Thank you for your review. We receive a number complaints similar to your from the aforementioned company and we are sad to hear there are so many disappointed customers. We are a competitor to both myroyalportrait.com and royalportrait.com. The company that owned the aforementioned domains was blocked from virtually all online advertising and marketplace platforms for not delivering customers' orders as well as not resolving delivery issues.
We are a competitor company that set up before myroyalportrait.com came to life. We have a 100% satisfaction guarantee, whereby we look to resolve any issues by resending a new portrait or refunding the full amount to the customer. Please see our Etsy store or website for customer reviews.
Etsy link https://www.etsy.com/shop/CustomRoyalPortraits?ref=seller-platform-mcnav Website link https://customroyalportraits.com/