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Arrived at venue box office to scan tickets for the show and found that there were no tickets. They had sent two sets of tickets for different show. We had to purchase tickets on the spot to see the show. Contacted BOTS and they refused a refund, stating that they had retracted the tickets and sent us an e-mail stating so. We never received this notice. They said that our complaint was irrelevant and hung up on me. As noted in many complaints, we thought that we were buying ticket from the venue's ticket office. Fees were NOT disclosed up front. NEVER DO BUSINESS WITH THIS COMPANY!
Products used:
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Michael B.'s review of BoxOfficeTicketSales earned a Very Helpful vote
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