I went to Number Barn to acquire a glamor number for my business. They were able to get the number I wanted and an alternate that could have been snagged by a competitor (extra $2.00/month). The phone number was available almost immediately for use and was capable of routing to my smart phone or my VRU.
I would have given 5 stars however the feature for adding the company name to the outbound dialer (CNAM) was not available as a feature on the site and had to be requested through customer service instead of as an option at the initial time of set up.
They are adding the CNAM to my phone line so all outbound calls display my company name on caller ID instead of the company phone number.
Customer Service reps are timely and were able to add this feature to my profile however indicated it takes up to a month to replicate across the data servers.
Hi Michael, thank you for your review along with a bit of feedback about our service. First of all, I'm glad you were able to find a great new number for your business.
I do also confirm that you are correct that currently, our customer support team can configure the CNAM value for your number. At some point, we do plan to allow customers to update this on their own and you can trust that I'm checking on the status of that project.