Not much of a computer user, but had the same problem as all the others. But since I didn't know any better, I paid the $389.90 to get my computer running again. Maybe I was just too lazy to take the computer to a Technician to have it repaired. I wouldn't know who to take it to that I could trust anyway. I seen this scam on the "Three Stooges". The Stooges put mice and roaches in a house then drive up in their Exterminating Company Truck. Classic!