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Purchased a sink from my local branch. On installation a small, chrome insert was missing. Contacted using the online Complaints service - took 7 attempts, spanning a month, to get an unsatisfactory response. The attitude given, when a response was received (which was not always the case), was "I can't help with that, it's not my department". Eventually told to return to branch - nobody took it upon themselves to own the issue and were quite happy to send the issue elsewhere. A self-service rather than a Customer Service
Purchased VEVOR Air Siren Air Raid Horn 140db Loud Industrial Siren Motor Driven Tornado Siren Horn Electric Airraid Siren Heavy-Duty Air Siren Horn MS-490 Air 26/10/2022 from their Amazon site.
Broke January 2023.
Raised a ticket 24/01/2023.
Despite repeated attempts to contact and resolve their customer service team were no help. Eventually resorted to reporting the service levels to Amazon.
Completely useless.
I was contacted by a representative asking me to send an email to *******@vevor.co.uk detailing my issue - email address doesn't exist - absolutely pathetic
Tip for consumers:
Don't use Vevor
Products used:
VEVOR Air Siren Air Raid Horn 140db Loud Industrial Siren Motor Driven Tornado Siren Horn Electric Airraid Siren Heavy-Duty Air Siren Horn MS-490 Air
Michael C.'s review of Vevor.uk earned a Very Helpful vote
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Hello Michael C,
We're very sorry to hear about the unpleasant experience you've had with us so far.
We will definitely take your feedback seriously and start working on our service improvement.
Would you please kindly send email to support@vevor.co.uk with your issues?
Our customer service will reply you within 24 hours by email.
Thank you for your understanding.
Best regards,
Vevor Team