Michael D.

Associates were inept and poorly trained. Advertised product was not in stock and another was priced incorrectly.

I purchased a 3 zone mini split system through HVACdirect.com). I had to replace a defective fan the first year(part was warrantied), then the 2nd year, I had a condensate hose break off at the housing and 2 of the inside units leaked refrigerant at the coils(not warrantied). I'm very disappointed with the quality of the product and would not recommend buying Perfect Aire. Cheap Chinese product and a 1 year warranty make this a terrible choice.