Mike G.

I ordered a 700 euro hollow body guitar and it arrived damaged. Delivery services can be very rude but to ship a hollowbody just in a box without any extra protection is not smart... they really dont pack well so i advice anyone not to order with them with shipping. The strap button on the bottom collapsed and the wood is broken. I could see inside of the body. It was the last model available sobthey could not return me an other copy... they just offered me a refund of 50 euros. After complaining and negociating they offered a bit more but not the amount to fix the guitar. It is just rediculous.
How such a big Company loves its face with such actions... I really don't understand it.