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This is first time I've shopped with next online £110,it's been worst shopping experience ever had,staff are polite but lie,they don't know where parcel is they don't know when if it will be delivered, worst of all they've sent me several updates on delivery which have been made fantasy, 7 times I've had to phone next each time polite but haven't a clue when where goods are when if will be delivered, of course I will never buy from next again,and their choice of courier evri is hopeless more incompetent lies, both do not deserve honest customers,maybe they mean to be good,but can't carryout tasks they have to do,all this is total lack of care for customers.,tomorrow if no delivery after 8 days waiting I will need to request refund.
Tip for consumers:
This whole experience shopping next online has been awfull ,none of them although polite know what has happened to parcel goods
Products used:
Have never recieved goods after 8 days ,hoping tomorrow
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