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Michael S.

Contributor Level

Total Points
83

1 Review by Michael

  • GadgetTown

9/13/13

They have the ABSOLUTE WORST quality products available. There customer service is HORRIFIC at best. I ordered the Ipad 2 screen digitizer and it had delaminating issues with the white border backing. I contacted them and they wanted pics as proof. No problem, I sent them the pics. They said, "Send in the defective item and we'll ship you a new one. Great, right? Two weeks later, I had received nothing so I contacted them again. They now wanted me to pay for shipping which was Not the agreement we had made. I told them to give me a new one or a refund. They say, "Would you take an 80% refund?". This consisted of over 20 emails over almost 2 months. Guess what? Still NO RESOLVE. I had to contact ebay customer service because gadgettown drug this out so I could not open a case. Ebay will take care of me and has assured me that Gadgettown will be investigated for their practice of non-compliance to the the ETHICAL way of doing business in this country.
I STRONGLY URGE YOU TO TAKE YOUR BUSINESS ELSEWHERE AS THE HASSLE OF NOT HAVING MY IPAD FOR THREE MONTHS HAS NOT BEEN WORTH IT AT ALL!

Michael Has Earned 3 Votes

Michael S.'s review of GadgetTown earned 3 Very Helpful votes

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