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Michael S.

Contributor Level

Total Points
81

1 Review by Michael

  • Three

12/27/23

Would give less if I could.
Quality of services provided is a disgrace their broadband never works too the capacity it says It can. Getting in contact with customer support is nearly impossible once you are able to the staff name you jump through unnecessary hurdles to tell you they can't help. They will chase you for money that you don't owe them too. I have a balance of £5 which I have been told by 4 different advisors at 4 different times that I don't need to pay as it's a then error but 3 months later I still get emails and phone calls telling me I owe the company £5.

I have wasted about 15hrs of my life attempting to contact 3 to resolve a very simple issue of returning an item and the issue is still ongoing.

All the advisors are foreign and probably not paid a single penny for there work all in all an awful company.

Avoid at all costs pathetic company

Tip for consumers:
Horrible company they kill people

Products used:
Broadband

Service
Value
Shipping
Returns
Quality

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