Michael T.

I always look here first

I just wish they knew more about what they are selling.

I had a package sitting in their Memphis site since 9-19 today is 9-29 I just got it today. This is after calling to find out why the last place scanned was there and what happened. Well yet another place that had every excuse to why I couldn't talk to a supervisor. And they had no idea where my package went and wouldn't admit they lost it. Best part about DHL is thank goodness my package wasn't breakable because it was smashed at some point and multiple layers of tape added to the box.

I had 2 items ordered. 1 came in like it should. The other was shipped out on 9-16 and was stalled in TN on the 19th today's the 29th and I just received it. After calling multiple times to find out what happened to my package. They had every excuse as to why no supervisor was available to talk to me or that disclaimers said this or that when it didn't. The whole call was to let them know for 9 days my package didn't move and they needed to find out why for some reason it is all a standard thing for it to take so long for me to receive it? Never have I been told that one before oh and thank goodness it wasn't breakable because my box was smashed and 10 layers of tape added to one side.