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Bought a monitor online (Lenovo ThinkVision) from Buyitdirect which was delivered within days. This is where the bang stops. The webcam was faulty. Asked for the unit to be picked up and it only took their courier "service" x3 attempts to actually do so, as they couldn't locate an address in W1 (sic!)... 2 weeks later and without even consulting me, they just sent me a refund (- shipping cost) when I had clearly asked them to fix the issue and ship back the unit. Pathetic from start to finish.
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Laptopdirect (buyitdirect) gave me great customer sales. However, after purchasing a laptop and...
Laptops Direct a good product till it needs maintenance. For context I'm a house bound, disabled...
