Michael Y.

I have put in multiple orders with Going Knobs. Generally the orders come in correct but shipping has taken longer then stated. I am normally not in a rush so I can deal with that. My big issue is that when I ordered the knobs I checked the return policy. Now the company will not honor any returns of knobs they still sell. Communication with them has been via email and it takes forever for them to get back with me. They have not given any valid reasons why they will not take their products back. I knew going in I would have to pay shipping and a restocking fee but i never imagined they would just refuse a return. I would not buy from them again.