Waited awhile. Then hung up on when I said "hello." Logged on again and waited my turn. Then Dr. Went offline. Logged back on 30 minutes later. Was called within 20 minutes by another Dr. I chose. So, I am probably being charged a few times. Will have to make a call to my insurance for a refund. Wonder how many times these Dr's. Do this profiting. This is my first negative experience with Livehealth.