Midnite G.

Ordered a camera lens from Expansys. Sure, the price was very good and you will be tempted by the price. The lens was listed as in stock but after I ordered it, I received an email saying that Expansys was waiting for stock fulfilment before it could send the lens out. When I contacted the customer support, a Akin Leung replied to say there was no stock at the moment and he could not tell me when the stock would arrive. However, he said that I could cancel the order if I wished. Many attempts at contacting Expansys for updates or further information were met with the same standard response.
In the meantime, the listing for the lens lens was changed to say "will order stock when order is placed" or something like that. This appeared to support Akin's assertion that there was no stock at the moment. So I waited. After a few days, the listing was changed to in stock with only 1 item available. I immediately contacted Expansys to ask if the stock had arrived and if it will be sent out soon. I told them that if there was only 1 unit in stock, it should be sent to me instead of being listed on the site as available. I received the same standard reply from Akin. After many frustrating emails after that with the same response from Akin, I mentioned cancelling the order. Akin was very quick to seize on it and immediately cancel the order. It seemed as if they were just waiting for me to cancel the order.
I do not know what is their business model or what is the purpose of making a buyer go through all that. All I know is that they do not seem genuine about honouring the deal and their customer service is horrible. I strongly suggest everyone stays away from them!