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Unit was installed and ran well for about 6 months then it stopped working. Opened a service ticket on 7 feb 2022 and then the incompetence became clear. They could not solve the problem so they asked me to send the unit to them on 9 March so I did. It is now Sept 2022 without a replacement or a repaired unit being returned to me with another promise of having the unit replaced in Nov 2022. Do not buy anything from Eccotemp, feel free to include the snap shots of the "help desk" NOT! Emails in the review.
Products used:
Hot water heater
Mike B.'s review of Eccotemp earned 3 Very Helpful votes
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