I ordered Outlook 2013 with this company and the order conformation showed v 2016 which I did not want. I cancelled by phone when I was told they had run out of product key for v 2013. I was told a refund would be forthcoming and the activation code would be cancelled. That was 3 months ago. Since them many emails have passed between us - usually at the company end it is a different person each time (nobody seems to want to own the problem). All the emails are giving reasons why they cannot honour their promise. So buy from this company at your own risk. I am now pursuing the refund via my credit card company I have since bought the version I wanted from elsewhere.