These guys are unbelievably bad and I can't believe what they've done to the once vaunted Sears name! I ordered the part a month ago, they backordered it, I found it somewhere else and canceled the order, and now they've held onto my money for almost a month. Their Customer Service phone line is a joke. I bought it here because I trust the name. Wow, what a mistake! I would never buy anything from these guys again.
Hello Mike,
Although we are sad to see you were unhappy with your experience, we appreciate you taking the time to give us feedback. We are constantly working on and updating our records and we appreciate you taking the time to give us constructive feedback. We hope to continue to improve our services to make them better for you and future customers.
Thank you,
TruthFinder Support