I've recently started using LinkedIn, as I will soon be graduating into a "real" profession! I really enjoy the professional development courses that LinkedIn offers with their premium subscription. I'm very, very busy with graduation preparations and final assignments and forgot to cancel my free trial. As a full-time student with no real income, I can't afford the price tag right now. So, naturally, I panicked when my credit card was charged the full subscription price. The charge date had snuck up on me. I immediately canceled my subscription (not that it did any good now, ha), and messaged the customer support team on Twitter. I explained my situation and left my email address that's connected to my LinkedIn account. The next morning, I got a notification (this was maybe 12 hours later) that my charge had been refunded, no questions asked. One less stress for me to deal with! A heartfelt thank-you to "KW" for helping me out so quickly and efficiently. Your hard work has not gone unappreciated.