ABSOLUTELY DISGUSTING I WAS TREATED LIKE A PIECE OF CRAP BY THERE CUSTOMER SERVICE TEAM. I SPENT 10 000 DOLLARS ON A BROKEN WATCH. TO COST ME 1100 TO RETURN IN LOST DUTIES AND TAX.ITS BEEN A NIGHTMARE DO NOT PURCHASE FROM THIS SITE.
Thank you for your order and your feedback. We regret to hear that you had issues with your transaction. Looking at the order number you provided for TC-1842027, we see that we canceled the transaction on the 6th of January and gave you return instructions to send the watch back to the seller for a full refund. It is within Chrono24 policy, that if the item is not returned within 14 days of the cancelation, the cancellation is withdrawn and the seller is paid out.
Please feel free to contact us directly with your transaction ID number via email at Support@Chrono24.com or by phone at 646-887-3560. We look forward to hearing from you so we can make sure you ultimately have a positive experience on Chrono24.
Kind regards,
Your Chrono24 Team
Misha Has Earned 5 Votes
Misha K.'s review of Chrono24 earned 5 Very Helpful votes
Dear Misha,
Thank you for your order and your feedback. We regret to hear that you had issues with your transaction. Looking at the order number you provided for TC-1842027, we see that we canceled the transaction on the 6th of January and gave you return instructions to send the watch back to the seller for a full refund. It is within Chrono24 policy, that if the item is not returned within 14 days of the cancelation, the cancellation is withdrawn and the seller is paid out.
Please feel free to contact us directly with your transaction ID number via email at Support@Chrono24.com or by phone at 646-887-3560. We look forward to hearing from you so we can make sure you ultimately have a positive experience on Chrono24.
Kind regards,
Your Chrono24 Team