ml

M L.

1
Level 1 Contributor

Contributor Level

Total Points
367

2 Reviews by M

1/23/10

I received a Christmas gift from my boss purchased at Brookstone. He, like me, is a techie (IT industry). It is that dumb talking alarm clock. I did not like it. I took it back to Brookstones local brick and mortar to exchange it. The salesman said without a receipt, he could not exchange it! It was a freakin' gift for God's sake! What am I supposed to do? Go tell my boss I don't like his Christmas gift so give me the receipt so I can exchange it for something I like?! His excuse was, I could not prove it was purchased from Brookstones. But... THEY SELL IT! I will never set foot in that place again! They sell products but don't back them. Go figure.

6/18/09

I placed an order from this site based on the fact that they advertise UPS ground delivery. I needed my order due to a deadline and I Knew that UPS would get it to me in time--even at ground rates. I ordered 2 weeks before my deadline. The emailed invoice noted that it would be delivered by UPS ground. Today, and too late, after 2 emailed messages from me to them requesting shipment info, I was told that they shipped via USPS--not UPS. Their site clearly states UPS delivery. When I pointed out to them that this was a misleading practice, Ms. Mamie Ahlborn responded with a rather cavalier tone, quote, "It Takes all kinds! Have a great day" I will be surprised if the idiot usps delivers it within 8 weeks. AND I paid for UPS ground rate.

M Has Earned 7 Votes

M L.'s review of Brookstone earned 5 Very Helpful votes

M L.'s review of Huckleberryjam.net earned 2 Very Helpful votes

M hasn’t received any thanks yous.

M doesn’t have any fans yet.

M isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

peterj1019
5/12/22

Purchased a small electronic item at the PDX Hudson news store (wireless connector). The product...

christalc20
1/27/22

Bought a $5000+ massage chair from this lousy company plus paid hundreds more for the extended...