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Dear ITCA,
URGENT
I'm disappointed with the level of service and the extreme delay in delivering the International license contrary to what is stated on your website referring to the speed and fast services, for unknown reasons, I still can't understand why it takes so much time to send the licenses although that I have paid for the DHL/Fast services.
If the Licenses can not be delivered before or by the latest 9th of August, please cancel them and reaccredit the money back into my account. Please escalate this matter to the concerned and provide a reasonable justification. I've contacted DHL Doha, who confirmed that the shipment never left the UK. I have sent several WhatsApp messages with no positive answer except "OK." In answer to my inquiry. You may find below a screenshot from the tracking number provided and a copy of my conversation with your agent on WhatsApp.
Kindly expedite sending IL ASAP, as I'm planning to travel coming Friday, and I need it urgently.
Tip for consumers:
Dear ITCA,
URGENT
I’m disappointed with the level of service and the extreme delay in delivering the International license contrary to what is stated on your website referring to the speed and fast services, for unknown reasons, I still can’t understand why it takes so much time to send the licenses although that I have paid for the DHL/Fast services.
If the Licenses can not be delivered before or by the latest 9th of August, please cancel them and reaccredit the money back into my acc
Products used:
Your Tracking Number
*******416 ---- GRN*******633
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