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Tracfone has literally no customer service. You can chat or call, but the people you will talk to, while nice, have no clue what they are doing. You pay for service you never get; for example, I purchased a data top-off which was never applied, and all I got was runaround. Phone calls to support mysteriously cut off before anything could be resolved... They even held my phone number hostage and would not allow me to port it to a better company. 0/5 stars for CracFone.
Langdon W.'s review of TracFone earned 6 Very Helpful votes
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When I bought a new phone from them I tried to activate it and they were incapable of doing so....
