No calls, no texts, dead phone on auto-pay day, when they cut off our service for half the day every month, even though we keep extra money in our account. We only get 1-2 bars, so calls drop constantly, texts can be hours late, streaming is a joke, and internet connection is iffy. Visible never takes responsibility, and won't fix these issues. How is this not fraud? From all the unresolved complaints here and on the BBB, we won't be surprised if things end up in a class-action lawsuit.