Thumbnail of user ms1195

M S.

2
Level 2 Contributor
Madison, WI

Contributor Level

Total Points
995

About Me

Just out here - buyin’ stuff and having opinions on it.

8 Reviews by M

  • Sockclub

12/15/21

I originally purchased this subscription for my fiancé over a year ago because I felt the price was reasonable and socks are always useful.

Month after month, Sock Club has continued to deliver fun, seasonal socks They're also great quality. He does a decent amount of walking and labor for his job so he burns through socks. It took about a year for his first pair of Sock Club socks to wear through. $13 seems like a lot for a pair of socks, but they've had over twice the lifespan of socks we purchase for $5-$7/pair at Target for him.

Plus, my fiancé is thrilled about the collection of unique socks he's been able to build
Overtime. We always look forward to it arriving.

If you're looking for a small gesture for you or someone you love that's not going to break your bank, consider Sock Club.

Tip for consumers:
You can purchase socks one time or get a subscription

  • Poshmark

11/16/21

I loved Poshmark but had an unacceptable experience that has left me deleting my account.

TL; DR: Originally what happened is that I was scammed. At first, I had faith Poshmark wouldn't do me dirty and would rectify the situation in a professional and quick manner. This is not at all what happened.

The good: I've actually had great luck in terms of being a buyer over the last year. I've found really unique, authentic designer pieces in excellent condition for an eighth of the cost. I've never experienced anything in the way of an item not arriving or being counterfeit.

Until this incident, I actually had a really decent time selling as well! It was great to earn some cash back on items I no longer wore. I'm also a very meticulous owner who likes to keep things as pristine as possible. It seemed like a win for everyone involved.

The unforgivable: I sold a pair of pristine Nine West flats. Before sending these out, I wiped them off with a dry dust rag, gently formed tissue on the inside to keep their shape, and wrapped them to ensure no damage could occur during shipping. Next thing I know, over 24 hrs after the item has been in this persons possession, I'm receiving pictures of these shoes - absolutely trashed - claiming "they came in that way."

What the what?! I was confused and felt gaslit. Nevermind that I was the one-time owner of these shoes who meticulously documented the condition in my photos. I reached out to let the buyer know that I felt bad for her situation but was unsure how the damage could have occurred. She evaded any attempt to work with me on figuring out how the damage happened.

Immediately, I reached out to Poshmarks customer service - four times via email, and yes, providing them with my email, account, order number and incident details. They ignored me.

Meanwhile, they solidified the case with their not-so-careful "careful review," sided with the scammer, and THEN got back to me telling me to "throw the shoes out" once I received them back. Just wow. That response doesn't even address the situation at hand?!

So now - I am out my sale, as well as a brand-new pair of shoes that I had to receive back in a much poorer condition and am being told to "throw them out." Looks like I am now also out of my patience.

I've tried tirelessly to get someone from customer service to address or perhaps reevaluate their decision and offer some sort of reconciliation. Nothing. I've sent emails, DMs, resorted to commenting in their Insta comments to get ANYTHING. I originally wrote this view on November 16th - it's now Feb 7th and I still have not heard anything back and it's obvious at this point I won't. Use this as a metric for extremely poor, dare I say nonexistent, customer service.

Conclusion: They seem to offer little in the way of buyer and seller protection. And if they screw up, you run the risk of being ignored in trying to get it resolved. Which is just weak.

Beware: purchase and sell at your own risk.

Tip for consumers:
Beware - you may end up with damaged inventory and no reconciliation.

  • Popsugar Supports Domestic Abuse

11/8/21

Don't be fooled - this company does not give a $#*! about domestic abuse and I have the experience to prove it.

Everyone should be aware that Popsugar is okay with featuring an article that has an abusive couple in it and why you should reconsider patroning this app, and moreover, the Popsugar collective.

In one of their articles, they praise a notorious abuser and her relationship as "everything" and "a fairytale" when this claim couldn't be further from the truth. I know the truth because, unfortunately, for the last two years I've gotten to bear witness for the victim in this relationship - my sister, Hannah.

The regrettable relationship that Popsugar praises is an extremely abusive one that features screaming, name-calling, (suicide and violence) threats, intimidation, and commands for extreme isolation and control of the victim from friends and family. This relationship is incredibly volatile, toxic, and abusive.

What's even more disgusting is that I originally let Popsugar know this over a year ago, in addition to providing them with screenshoted evidence of the abuse, and they have failed to follow up with me or look more into it. I know there's been a pandemic going on, but abuse is a serious issue and Popsugar has treated it as anything but. It's obvious now at this point I'm not even going to get a response, just super disappointing.

Dealing with my sister in an abusive relationship has been hard enough for my family, and Popsugars dismissive and insensitive response in which they are siding with my sister's abuser is demoralizing at best.

I tell everyone I know about Popsugar, their unacceptable journalism and conduct. You can rest assured the articles you are reading do not reflect the actual situation at hand.

Tip for consumers:
Respect yourself and avoid this company

Products used:
None because this company is a joke

  • thredUP

5/23/21

I give ThreadUp a solid meh.

I love the concept and have gotten some reasonable deals using their discount codes (Coach wristlets for $40). I feel like the expansive inventory and filter functions could be great at saving someone time if they had something specific in mind. I've never experienced an issue with discrepancy in descriptions or shipping either - everything has always arrived as stated, on time.

However, I feel like for the items being sold second-hand, the mark-ups can border on being unreasonable. I acknowledge Loft, Madewell, Anthro, JCrew, etc. are so much brand-new, but when they're out-of-season pieces and I find the same items at my local Goodwill for $2.99-$4.99/each, the argument doesn't hold.

In conclusion, my personal feelings are that if you're willing to spend a little time browsing racks, you could easily get 4/5 items at your local thrift store or garage sale over the $20 ThreadUP can be trying to charge for one. Bonus points, you'll save the Earth by eliminating all the shipping travel and packaging!

Plus, Goodwill, St Vincent de Paul, and my neighbors are all causes and people I want to support. I have no idea who is profiting at ThreadUp and regardless, it probably won't impact me or my community directly.

Service
Value
Shipping
  • Boxycharm

4/23/21

I had this service for around 7 months in the beginning of last year. Overall, I felt like the products I received were of good quality and it can be a good way to try out products you otherwise wouldn't normally purchase.

While I don't think any of the products were counterfeit, I couldn't help but feel that they were leftovers from last season/colors that didn't sell - especially when it came to the lip and shadow colors. I did receive some higher-end skincare products I adored, however.

The value is definitely there and, for me, each box had come with 1-2 items that I'd liked - ended up gifting/donating the rest

Products used:
Subscription beauty box

Service
Value
Shipping
Quality
  • Shiseido

4/23/21

It could be the placebo of the price-tag ("it's expensive so it has to be good"), but I love their products and think they work well.

I have a regimen that features a face wash; serum; eye, day & night cream and it is like the superfood for my face. My fiancé and family complimented on how ‘fresh' and ‘invigorated' my skin looked within one week of using. I couldn't help but agree with them.

Word of caution: The products are *very* rich so if you're prone to breakouts, I could see this being a bad option.

Products used:
Face wash, moisturizing serum, day cream, night cream, eye creams

Value
Quality
  • Fenty Beauty

4/23/21

I love Rihanna, so I had to try this brand when it came it. If you're considering purchasing - my advice is to go for it!

I have absolutely loved each article of lingerie I've received from this place. The price is right and, in my opinion, they feel/look higher quality than VS. It's also refreshing to see advertising where all the ladies are real and natural. It's 2021 and we're over the Playboy troupe.

Tip for consumers:
You won’t regret it

Products used:
Bras and panties

Service
Value
Shipping
Quality
  • U.S. Cellular

4/22/21

They really love chatting with me! Each month, I get the privilege of calling them to let them know the bill is about 50-80 inexplicable dollars more than it should be. They agree it's incorrect and keep "issuing" me credits, promising me they'll finally appear on the next bill to compensate for their error. Month after month, I have yet to see this take effect. I'm in over $200 of back-owed credits from them after less than 4 months of being a customer - hopefully you can use that as some type of metric. I'm optimistic and hoping for the best next bill but their performance thus far leaves me doubtful.

I think once our phones are paid off, I'll be running into the sunset screaming. Honestly, who operates a business like this?

Tip for consumers:
You can disregard everything they tell you because it likely won’t be true.

Products used:
Cellular service

Service
Value
Shipping
Returns
Quality

M Has Earned 45 Votes

M S.'s review of Boxycharm earned 6 Very Helpful votes

M S.'s review of thredUP earned 5 Very Helpful votes

M S.'s review of Popsugar Supports Domestic Abuse earned 3 Very Helpful votes

M S.'s review of Poshmark earned 7 Very Helpful votes

M S.'s review of Fenty Beauty earned 4 Very Helpful votes

M S.'s review of Shiseido earned 3 Very Helpful votes

M S.'s review of U.S. Cellular earned 17 Very Helpful votes

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