M S.

Throughout the website it speaks of "their office" taking 2-4business "days" to process your application and then send to your home address that you list. You wait a week and never recieve it. Your instant reciept does not state your application having to go through any other processes. Then after more than a week and not recieving it youll check your tracking nd email again and it will suddenly say its at your address listed which is not true, it changes to being at a health dept for 4 MONTHS! The only refund you can get is 25%, which you have to wait weeks for as well. If you need this asap for any reason don't use this site it is a scam! Complete liars for your $. I lost $130 trying to recieve my son birth certificate for proof of housing, now I'll probably lose the assistance for that too because of this fraudulent site.