I ordered a gift on 30th Dec 2021, expected to receive by 18th Jan 2022, and now is 2nd Feb 2022 and still no update from them. Emailed them countless of times just to get response "We have reached out to our international shipping partner to contact the carrier and we are currently awaiting a response." STILL NO UPDATE! SCAM! This is the most frustrating e-commerce purchase so don't ever buy anything from here again!
Hi Nadia, We can appreciate your frustration regarding the custom clearance status of your international order. We will be reaching back out to you in the existing email thread. We'd love to get this resolved for you!