Re-check the prices, when you are increasing. None of the industry is increasing pay/salaries, like you guys are increasing plan costs. Give the options to customers, who are in the older plans. Indirectly, you guys are forcing customers to move to new plans (added new features. + plans) and pay the amount.
Hi! We apologize for any inconvenience experienced and value your concerns. It's important to note that our recent adjustments aim to enhance our services by offering advanced curriculum, personalized 1:1 teacher interaction, and dedicated relationship management. We believe these improvements validate the adjusted cost. However, if you still have concerns, please feel free to contact us at help@cuemath.com, and our team will be more than happy to assist you further.