After 7 buisness days I had not recieved my item, and I contacted Mobile Zap. They promised a refund of $20 due to postage processing times, which I never recieved.
After asking for evidence, they couldn't provide anything.
20 buisness days later and several complaints to them, I was told if my Samsung tags don't doesn't arrive within "25 buisness days" then they will investigate.
Up until today (24 buisness days), my shipping number has said "update unavailable, item ready for shipping 2nd January".
Today I located several ip addresses used, and threatened to involve the ACCC and federal police for scam and fraud within Australia, from overseas (much higher convictions).
Now my shipping has been updated and it looks like something has been sent.
Avoid this place like the plague.
Class traitors.
Return Claim Made: No
Warranty Claim Made: No
Product Purchased: Samsung tracker