Naomi A.’s Reviews of Infotracer & more

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Infotracer

Background Check

“Did not deliver”

1/6/24

Verified purchase

When I first entered the number I was looking for, their page said they had all information on this number and they would give it to me after I paid a fee. I paid my fee and then clicked "get information" and their page then said they had no information on this number.
This is false advertising and they should refund any person when they do not deliver on what they promise.
Massive scam. Walk away.

Nothing. No help.

Reason I chose this product:

If you cannot deliver on what you promise, them do not charge a fee.

Service

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Helpful (1)

Thank you

Jehoany R. – Infotracer Rep 1/6/24

Hello Naomi,

I appreciate you leaving feedback and we sincerely apologize if you could not get the information you needed. Everyone is welcome to do a Preliminary Search on our site. The Preliminary Search accesses people’s databases to verify that the person exists in the United States and is just a preview of the possible results available once you've subscribed to our services.

I have also searched on my end to see if I could help yield the results for the phone number you were searching for but I could not find any additional information on your request within our database.

This may happen if the phone number is under any of the following conditions:

(1) is a dummy/system-generated number;
(2) has been added to the Do Not Call List;
(3) has been purposely removed for privacy, confidentiality, and security by an individual or the state.

Since we were not able to provide any information, I went ahead and processed a refund of $2.95. Please expect the funds to reflect in 3 to 5 business days. Your account has also been deactivated, and your email removed from our mailing list. Rest assured, we are working on improving our services. If you need anything else, please do not hesitate to contact us at your most convenient time. Have a nice day ahead, and stay safe!

Sincerely,
Jehoany
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315