After waiting well over 2 weeks for a phone to arrive, I decided to cancel my order (I ordered with another similar company and it arrived next day!) Now I've been waiting well over their 14 working day refund processing, and I've just been told I won't get my refund until 14th September! I cancelled the order 27/07, how can it possibly take this long to be refunded. Generic useless responses on email to their support, I'd avoid, they really don't seem to care at all about customer service.!