Natalya N.

I've been wanting to order a Brooklyn blouse for over a year. I ordered it for a special occasion. I really wanted to like it. When it arrived (almost two weeks later) in size S, I was disappointed to see how oversized and long it was and how scratchy and cheap the fabric felt. Big unpleasant surprise at $209. There was nothing else I liked on their site so I asked for a refund minus their shipping and handling. Their Customer Service told me that that they have "a clearly posted no-refunds policy" on their website and their owner confirmed that she will keep me to this gotcha. I highly recommend everyone who considers buying from them online reads this policy. They will not release any unhappy customers, unlike any other business would. After you pay to ship back what you do not keep, they will keep you in the exchange and store credit loop. If you write on their Instagram page telling others about their no-refunds policy, they will ban you there.