It was a bit surprising that the free trial is not really a trial at all. No pictures or meaningful conversation until you pay for a minimum of 6 month subscription that they will charge in no more than 4 installments. The "monthly" price amount emphasized is very misleading. The matches are right in line with their customer service... horrible.
I knew within a week that I had been scammed. After multiple emails back and forth, mostly form letter responses from them, I am unable to delete my profile or get a refund. Thankfully I was able to block future charges from eharmony on my Paypal account.