Thumbnail of user neaved

Neave D.

Buckinghamshire

Contributor Level

Total Points
80

1 Review by Neave

  • The Fragrance Shop

12/12/23

I ordered perfume for a christmas present, royal mail confirmed they could not deliver as the address was incorrect so they have returned to the shop. I checked and I entered the RIGHT shipping address, therefore the fragrance shop must have printed this incorrectly. The fragrance shop are refusing to refund me until they receive it back, but it has been stuck at Royal Mail for two weeks i have sent them proof but they are now ignoring my emails! I will never buy from them again, go to the perfume shop instead they have always been good!

Tip for consumers:
useless

Service
Value
Shipping
Returns
Quality

Neave hasn’t received any votes.

Neave hasn’t received any thanks yous.

Neave doesn’t have any fans yet.

Neave isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user ghtforceone
4/29/24

Paid extra to be delivered item worth £148, recived after 5 days empty parcel. Costumer service...

Thumbnail of user molly.cook159
3/11/24

I tried to order an aftershave from here, and it cost around £60. I put my correct address in,...