My husband stumbled upon this store when looking for clothes for me and I just bought a bunch of stuff from them recently. I like their clothes. They're inexpensive which is a huge plus. I've read a lot of reviews on how the clothing is "cheap". Well, the prices are between $15 and $20 so I'm not expecting something that is going to be made out of expensive fabric. The clothing is very cute and very affordable which makes it very appealing to me.
Also I see a lot of negative reviews regarding their return policy. While I did not see their policy on their new website, I did contact them via email (granted I had to contact them twice). With that said they did respond to me and they said that while they do not do exchanges they do accept returns (and actually if one were to look at their invoice they will see a box that says "Return" and a line that says "Reason" or "Comment" I forget which). Their "exchange" is basically sending the item back to them and then repurchasing it on their site. I honestly don't see a problem with that (provided that is what they do). They also included their policy as an "fyi" in their email which I will keep for future reference.
Overall, so far, I have been pleased with the items I've received as well as the service. Unless I have a bad experience I will continue to shop there.
ETA: I have returned things twice there and they do take the items back and credit your account.