Sally A.

Take note, the daily deals on Groupon don't match up to the quality that their competitors offer. I ordered a jacket and it was the most flimsy piece of cloth that I use it as a smock for gardening.

Why didn't I send it back? The process was convoluted and upon closer research, the supplier was a cheap wholesaler of clothes known for less than perfect items. I suppose I should have been grateful that it fit.

The total time it took to get to me was six weeks. Tracking was non-existent and queries went unanswered.

Absolutely atrocious.

The site is not up to date with stock levels and it appears to be standard practice to request additonal postage to be paid for it to be delivered.

Refund process is quite obfuscated and unclear as to when you will receive your refund. It took me several messages to get a clear answer. It took two weeks for my refund to be processed but I was constantly asking for updates as none was forthcoming.

If you paid by credit card or paypal, just ask for a charge back on the grounds of not providing goods or services as promised/advertised. It's far quicker than Rose Wholesale's customer service.