This website is a total scam. Always the same operator LINDA! I should of known since that moment I noticed the same operator that it was a scam. I asked if all the bags were 100% AUTHENTIC she said yes. She never said anything about them only selling bags "quality" based. I asked for my refund and she said no that there was nothing wrong with the purse. And i said yes there is something wrong with it. Its fake! She never replied! HATE LUX4BAGS.COM