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Got my ring. Missing a stone and cheap metal. Easy to bend. I wrote them and sent pictures with no reply.
Products used:
Jewlery
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Dear Nicole,
We're sorry for your unpleasant shopping experience.
The metal of your ring is genuine sterling silver.
Silver is a soft, bendable metal. To determine if the item is silver, you can attempt to bend the item ng with your hands. The item is probably made from pure silver or sterling silver if it bends easily. If the item does not bend, it is less likely that it is made from silver or sterling silver. Hope for your understanding.
We received your emails and replied to you and are still contacting you to resolve this problem. You may check your email box at your convenience.
We value your feedback and will keep improving our products' quality and service.
Thanks for your time.
Regards,
IIAthena Team