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There is no phone number and if you google the address it shows you a ups store in a strip mall. They only have an email address and the person i talked to did everything in her power to avoid giving me my refund. The website says they accept returns but the catch is you have to email them to get the return label and they never answer you. Complete scam.
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My order was confirmed over 2 weeks ago, and I have not received a tracking number. I have...
Hi Nicole,
Thank you for bringing this to our attention.
As we are now in transition to upgrading our system, we might have missed your email to us.
We sincerely apologize for what you experienced in your order. We will be doing our best to ensure that we could attend to your concerns immediately.
We totally understand how frustrating it was. We apologize if you felt that your case was not handled properly. We want to take the necessary action to prevent this in the future.
Rest assured that you are within your rights to request a return and our process is in no way to hinder you from returning the items. We ask photos to help you better by giving you a targeted solution to the issue you are experiencing.
Please note that this process is detailed in our Help Pages.
You may review our Return and Exchange Policy here:
https://www.patpat.com/article/help/Refund,-Returns-And-Exchanges/Returning-Items/252
We would love to work with you in fixing this. Please send us an email through service@bellizo.com at your earliest convenience quoting this review so we can address the issue in a timely manner.