Nish L.

Falsely advertised and mis-sold an American model of the phone that is not covered under warranty. DO NOT RECOMMEND RISKING BUYING FROM THIS DODGY WEBSITE.

I bought a galaxy S10 which had been advertised as being covered by a 2 year warranty.

I then emailed them directly to confirm what model of the phone they were offering to which they stated it was the European model.

6 months in I experienced a fault with the charger port so I took the phone to a Samsung store. The Samsung store told me that usually the fault would be covered by warranty, however the phone was an American model so it is not covered by warranty in the UK.

Upon contacting MajorMobiles UK, they initially ignored my emails and refused to provide any solution or explanations to misselling a phone.

Again, I do not recommend buying from this website and I think when buying expensive tech it is definitely better to buy from the manufacturer or a trusted retailer as I am now having to pay £360 for a fault that would've been covered under warranty if I did not buy from majormobiles.co.uk.

Extremely frustrated that they are able to openly lie and falsely advertise on their website to scam customers.