Very easy to use website and prices are reasonable for the product! However, my package came from the country India, which I had no problem with that in itself. However, when package came in over a week late, it was not from a facility in the US, which is how it can have the priority shipping by fedex in 5 days.
They gave me a tracking number, which I thought was customary to send via Emil from businesses when you purchase from them.
Hey Noah! We truly regret the inconvenience you have had to deal with and the delivery delay. This is not the kind of experience we want our clients to have with us. We appreciate your business and are aware of how important quick delivery is. We rely on outside logistics suppliers, so while all of our orders are dispatched on schedule, we have no control over this part of the process. We value you as a customer, thus we are happy to reimburse you for the shipping costs you incurred. We have submitted a refund request on your behalf. Once approved, it will be processed within 2 business days. Depending on your bank, the amount may take up to 7 business days to be reflected in your account. We value your feedback, so we have passed it along to the appropriate team in order to provide a better experience moving forward. If you have any further questions or need any assistance in the future, don't hesitate to reach out.