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I ordered from Grove. A month later I received a bill for $173 for "subscriptions". Most of these "subscription items" were the free gifts they had given during my first purchase, the other items were what I had purchased that ONE time.
The company auto enrolled me in a subscription for all items in my first checkout cart.
It's gross when a company likes this acts like that. Please be advised
No N.'s review of Grove earned 12 Very Helpful votes
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Hi there, thanks for bringing this to our attention. Please know that Grove has a happiness guarantee. If you received a product that you didn't want or don't enjoy, simply contact us within 30 days of delivery and we'll send you a return slip for any unwanted items. Once we're notified that your items are on their way back to our facility, we'll process your refund. In the future, you can customize the shipping frequency for each product in your subscriptions or remove them completely by clicking the "x" in the top right corner of the product photo. If you need help managing your account, feel free to send us an email to reviewsupport@grove.co and we'd be glad to help.