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After hours on phone troubleshooting our system, we finally demanded they send a tech out. We had to pay, and they said date out two weeks. Yesterday we waited 4 hrs as they said 4:00 pm to 8:00 pm arrival time. Nobody came and nobody called. They said he ran late at another appointment. Now it's scheduled for over two more weeks out! Very unprofessional and system has sucked.
Products used:
Cameras, sensors, panels, etc.
Norman O.'s review of Vivint earned 2 Very Helpful votes
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