My trip from Toronto to Wilkes Barre was good, on my way back I got an email saying that I will be enjoying my trip onboard greyhound with free wifi and tv shows, what a joke 1) the bus was very old dirty and seats hard for a long trip 2) no tv the email said 100% of our buses have a nice trip this is not funny. After the Covid-19's they are worse than before, the prices not that cheap even though it's supposed to be cheap when advertising in Canada I cannot remember see US dollars this maybe my error but sure was surprised to see the amount coming out of my bank. Again this could be my error. GREYHOUND NEED TO CHANGE THE WAY THEY ARE RUNNING THE BUSINESS. We the consumers in this day and time should have better services