I've been receiving their catalogues for years. Past products have been high quality. Prices are so high that I jumped on a 25% discount offer and tried to order three items yesterday. Round and round I went trying to place the order, website ignored the discount. The website is quite primitive, for instance, you click on an illustration of something you might want, and it just takes you to the general category. Sent Customer Service a message, no reply. The offer's only good for a day or two. Very disappointed.