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They said they had Magic cards in stock. Took my order, then the item sold out everywhere. 3 weeks later they are still waiting on the item they didn't even have and weren't actually getting. Now because they were trying to grab market share with merchandise they don't actually own to sell, I can't get the thing I had the money for. After looking at this it seems this is a common occurrence with this crappy company.
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Notsure N.'s review of Entertainment Earth earned 2 Very Helpful votes
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Worst customer service ever! Paid for an item over a year ago and still haven't received it or a...
I placed a preorder for an item right when it first got put up with in a day or 2. Now the item...
Thank you for taking the time to share your concerns. Please be aware that the Magic: The Gathering cards referenced were not in stock at the time of your order - the items were offered as a preorder, as is the case with most of the products listed on our website. Unfortunately, we have no control over an item's arrival as production and distribution decisions are entirely up to the manufacturer. If we cannot fulfill any preorders previously placed for the item, the clients who ordered will be notified promptly via email as soon as the manufacturer provides the update. If you have any further questions or concerns, please don't hesitate to contact Client Services at 818-255-0095, via online chat, or by sending an email to hello@entertainmentearth.com. We are happy to help.