Bought a pair of show which came apart after 3 days. Tried to contact them via their chat line and email and as response they sent me a bunch of promotional emails.
Products used:Shoes
Hi Noushin! We sincerely apologize for this unpleasant experience! Please send us an e-mail at info@stevemaddendirect.com, for additional assistance with this. Sincerely, Steve Madden Customer Service Team.
I bought from city beauty Never received the product, nor any reply to my messages or emails. Please don't trash your money.
Noushin A.'s review of City Beauty earned 3 Very Helpful votes
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A few months after buying one of Steve Madden shoes at a higher price point, the entire back part...
This seems to be the only way Steve madden properly responds as Thier customer service is...
Hi Noushin!
We sincerely apologize for this unpleasant experience! Please send us an e-mail at info@stevemaddendirect.com, for additional assistance with this.
Sincerely,
Steve Madden Customer Service Team.